Paula Wilson

Ms. Wilson has held various senior positions in the health care sector including CEO of two managed care organizations, Senior Vice President of Corporate Programs at a multi-service long-term care organization and Vice President for Policy at the United Hospital Fund. She has served on the Boards of the New York City Health and Hospitals Corporation, the largest public hospital system in the United States, The Visiting Nurse Association of Brooklyn and St. Mary’s Center, Inc., a community based long term care and primary care provider in New York City. She has extensive governance experience serving on and working with organization boards.

Skills and Experience 

Developing and implementing strategy 

Working with the Board and staff, I led the development of the international strategy for the expansion of JCI into new markets in the Middle East, Europe and Asia. Using tools such as SWOTs, other external data, we developed a successful strategy for investment and growth.

Developing and Managing External Partnerships 

Successfully negotiated a joint venture in China with a prominent state-owned enterprise. This effort included opening an office in Beijing and hiring staff in that country.

Delivering successful financial performance; profit and loss accountability 

Managed an operating budget of $65 million consistently delivering positive operating margins. Led the difficult effort to reduce costs in 2020 to adjust to loss of business due the COVID pandemic.

Leading and managing teams, promoting safety culture 

Led a global workforce that included staff in offices located in Singapore, Dubai, Beijing and Oakbrook. The staff also included numerous surveyors and consultants located in countries around the world.

Engaging and informative public speaker

Frequent speaker at major health care patient safety and quality conferences in the Middle East, Asia Pacific, European, South American regions.