Dr Natalia Kalandarishvili

Ensuring Continuous Compliance with Local Laws and Regulations Regarding Hospitals Operational Business Objectives. Creating Operational Policies, Procedures, Protocols and Guidelines according to the local regulations and international standards and requirements. Managing Hospital Management Information System development and implementation process.

During leading the Financial and IT Pre-Launch Operations, she was Building, Designing, Staging (Resourcing), Implementing, Monitoring and Modifying the Financial and IT Operational Systems and Infrastructure According to Local and International Standards. Building the Patient Financial and Information Management Initial corporate-level policies, procedures, protocols, and guidelines. Creating, Implementing, Managing and Monitoring Initial Operational Manuals and Processes as might be required by Local and International Regulatory and Accreditation organizations. 

She has strong leadership, communication, and analytical skills with a passion for delivering high-quality care strategies. Has academic activities as a lecturer of Biomedical Informatics and Healthcare Information Systems at Several Leading Georgian Universities. Finalizing PHD study in Tbilisi State University, Public Health Faculty. 

Dr. Natalia Kalandarishvili, as Chief Quality Officer, was one of the leading member of an International team, who opened a 180-bed hospital September 2021 as a Leading Healthcare Service Provider in Georgia. She has developed hospital operational processes according to local and international, accreditation standards. Within 3 years she is managing preparation for JCI Accreditation of the hospital and leading a team of professional to achieve best possible outcomes. She is working on adoption of international standards in Clinical, Nursing, Facility Management, Biomedical and other fields based on JCI Standards. She has launched different Process Improvement Projects for ensuring operational compliance with patient safety strategies and international standards. Also, launched a Digital Hospital Concept and adopted almost fully digital Medical Records and Hospital Operational Systems.

Selected Clients and Employers

The healthcare facilities across Georgia, including Hospital Chains, Private and Government Hospitals.

• American Hospital Tbilisi as a Chief Quality Officer.
• New Vision University Hospital as a Commercial Director.
• Regional Healthcare Center – 17 Government Hospital Management Company as a Financial Consultant.
• Georgian Patriarchate Medical Center as a Leading of Programs and Analytical Division.
• Insurance Company IC Group as a Relationship Manager with Healthcare Service Providers. 
• NGO Quality in Healthcare Services as a Board Member. 
• Block–Georgia (67 hospital network operator company) as a Quality Assurance Coordinator. 
• Georgian-American University and Georgian National University as an Invited Lecturer for Healthcare Information Systems.

Key Projects Undertaken: 

• Participated as a Management Team Member for Georgian Hospital Sector Privatization and Development Project.
• Member of the Leadership Who Has Launched 180 Bed Hospital Project According to the International Standards.
• Developed Hospital Operational Compliance with Accreditation Standards in Clinical, Nursing, Administrative, Infrastructural, etc. Areas.
• Participated in Adoption of the State After Stroke Rehabilitation Project.
• Participated in Hospital Information System Implementation Projects in Various Hospitals. 
• Introduction and Implementation of Hospital Quality Management Information Systems. 

Professional Memberships, Certifications and Publications

• Fellow – ISQua International Society for Quality and Health Care. 
• Joint Commission International, DC, USA, Advanced Practices in Quality Management & Patient Safety, Data Management, Improvement Methodologies and Change Management
• Joint Commission International, DC, USA, JCI Accreditation Standards 7-th Edition, Policy Development and Safer Matrix
• Joint Commission International, Prague, Foundation of JCI Accreditation
• Caucasus School of Business (CSB), Tbilisi, Georgia, Financial Accounting
• New York University – Nursing School, Translating Research into Practice
• USAID Health System Strengthening Project, Evaluation and Developing a Quality Assurance
• USAID Health System Strengthening Project, Pricing Model Based on Costs in Healthcare
• Publication on Digitally Powered Hospital Information Technologies – International Multilingual Impact Factor Scientific Journal – “Scripta Manent” № 1 (41)
• Publication on Challenges Financing and Pricing of Medical Services in Healthcare, Georgian American University Conference
• Publication on Modeling Medical Guidelines and Protocols Adoption Priorities in Healthcare , Georgian American University Conference